.. _Moderate Discussions: ###################### Moderate Discussions ###################### .. tags:: educator, how-to .. contents:: :local: :depth: 1 ************* Edit Messages ************* Team members with the Discussion Moderator, Discussion Admin, Community TA or Group Community TA role can edit the content of posts, responses, and comments. For instructions on how to assign discussion administration roles, see :ref:`Assign discussion roles`. #. View the live version of the course. #. On the **Discussions** page, open the post with the content that requires editing. You can select a single topic from the drop-down list of discussion topics, apply a filter, or search to locate the post. #. For the post or for the response or comment that you want to edit, select the **Edit** option from the kebab menu. .. image:: /_images/educator_how_tos/edit_post_kebab.png :alt: The kebab menu for the post. #. Remove the problematic portion of the message, or replace it with standard text such as "[REMOVED BY MODERATOR]". #. Use the drop-down menu to select the reason for your change. For example, "Violates community guidelines." .. image:: /_images/educator_how_tos/edit_post_reason.png :alt: The edit message dialog. *************** Delete Messages *************** Team members with the Discussion Moderator, Discussion Admin, Community TA or Group Community TA role can delete posts, responses, or comments. For instructions on how to assign discussion administration roles, see :ref:`Assign discussion roles`. It might be more appropriate to delete rather than edit posts that consist of spam or include abusive language. #. View the live version of the course. #. On the **Discussion** page, open the post with the content that requires deletion. You can select a single topic from the drop-down list of discussion topics, apply a filter, or search to locate the post. #. For the post or for the response or comment that you want to delete, select the **Delete** option from the kebab menu. #. Select **OK** to confirm the deletion. .. important:: If a message is threatening or indicates serious harmful intent, contact campus security at your institution. Report the incident before taking any other action. **************************** Respond to Reports of Misuse **************************** Learners have the option to report contributions that they find inappropriate. Team members with the Discussion Moderator, Discussion Admin, Community TA or Group Community TA role can check for messages that have been flagged in this way and edit or delete them as needed. #. View the live version of your course and select **Discussion** at the top of the page. #. In the discussion navigation pane at the side of the page, use the filter drop-down list to select **Reported**. .. image:: /_images/educator_how_tos/reported_post_filter.png :alt: The filter drop-down list set to **Reported**. #. Review listed posts. A post is listed if it or any of its responses or comments has been reported. The reported contribution includes a **Reported** identifier. #. Edit or delete the post, response, or comment. Alternatively, remove the report by selecting the **Unreport** option from the kebab menu. .. image:: /_images/educator_how_tos/unreport_post.png :alt: The kebab menu for the post. *********** Block Users *********** If a learner repeatedly misuses course discussions despite being warned, you can unenroll that learner from the course. For more information, see :ref:`unenroll_student`. The learner cannot re-enroll in the course if the enrollment period for the course is over. .. _Close Discussions: ****************** Close Discussions ****************** .. note:: You can only close discussions when you work in a web browser. You cannot close discussions when you work in an Open edX mobile app. To define when discussions are closed to new contributions and when they reopen, follow these steps. 1. From the course in Open edX Studio, navigate to **Content** \> **Pages & Resources**, then click on the **Settings** gear icon from the Discussions tile. 2. On the Provider Selection page, click 'Next' to leave provider unchanged. 2. On the Settings page, scroll down to the **Discussion Restrictions** field. 3. You have three options for restricting discussions: * **Off**: Allow discussions to be posted at any time. * **On**: Restrict discussions to the specified date range. * **Scheduled**: Restrict discussions by adding one or more blackout date ranges. Discussion posts will not be allowed during the blackout dates. .. note:: The dates and times that you enter are in Coordinated Universal Time (UTC), not in your local time zone. You might want to verify that you have specified the times that you intend by using a time zone converter. 6. Select **Save** at the bottom of the page to save your changes. .. seealso:: :ref:`About Course Discussions` (concept) :ref:`Best Practices for Configuring Course Discussions` (concept) :ref:`Configure Open edX Discussions` (how-to) :ref:`Configure Open edX Discussions Legacy` (how-to) :ref:`Best Practices for Moderating Course Discussions` (concept) :ref:`Assign discussion roles` (how-to) :ref:`Toggle Anonymous Discussion Posts` (how-to) :ref:`Learner View of the Discussion` (reference) :ref:`About Divided Discussions` (concept) :ref:`Guide to Managing Divided Discussions` (reference) :ref:`Set Up Divided Discussions` (how-to) :ref:`Set up Discussions in Cohorted Courses` (how-to) **Maintenance chart** +--------------+-------------------------------+----------------+-------------------------------------------------------------+ | Review Date | Working Group Reviewer | Release |Test situation | +--------------+-------------------------------+----------------+-------------------------------------------------------------+ | 03/17/2025 | Leira (Curricu.me) | Sumac |Fail (https://github.com/openedx/docs.openedx.org/issues/926)| +--------------+-------------------------------+----------------+-------------------------------------------------------------+